Privacy Policy

This Privacy Policy is designed to comply with the Digital Personal Data Protection (DPDP) Act, 2023, the Information Technology Act, 2000, and the Consumer Protection (E-Commerce) Rules, 2020 of India.

Privacy Policy for Aorganic Nuts

Effective Date: February 9, 2026

Last Updated: February 9, 2026

At Aorganic Nuts, we value the trust you place in us when sharing your personal data. This policy explains how we collect, use, and protect your information when you visit our website and purchase our dry fruits, seeds, nuts, and berries.

1. Personal Data We Collect

We only collect data that is necessary to provide you with a seamless shopping experience:

  • Identity & Contact: Name, shipping address, billing address, email ID, and phone number.

  • Transaction Data: Details about payments (processed through secure third-party gateways) and history of products purchased.

  • Technical Data: IP address, browser type, and device information (collected via cookies) to improve website performance.

  • Preferences: Your saved items, wishlist, and marketing communication preferences.

2. Lawful Basis for Processing

Under Indian law, we process your data based on:

  • Consent: When you sign up or opt-in for newsletters.

  • Contract: To fulfill your orders and deliver products to your doorstep.

  • Legal Obligation: To maintain tax records or comply with government requests.

3. How We Use Your Data

  • Order Fulfillment: Processing payments and coordinating with logistics partners for delivery.

  • Customer Support: Responding to your queries, returns, or refund requests.

  • Personalization: Suggesting products based on your browsing history.

  • Safety & Security: To prevent fraudulent transactions and protect our website.

4. Sharing Your Data

We do not sell your personal data. We only share information with trusted third parties essential to our operations:

  • Delivery Partners: Courier services (e.g., BlueDart, Delhivery) to deliver your nuts and berries.

  • Payment Gateways: Secure processors (e.g., Razorpay, Cashfree) to handle transactions.

  • Analytics: Tools like Google Analytics to understand website traffic.

5. Data Retention & Deletion

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal/accounting requirements. You have the Right to Erasure; you may request the deletion of your account and data at any time, subject to pending orders or legal holds.

6. Your Rights (The Data Principal)

As per the DPDP Act 2023, you have the right to:

  1. Access: Request a summary of the personal data we hold about you.

  2. Correction: Update or correct any inaccurate information.

  3. Withdrawal: Withdraw your consent for marketing at any time.

  4. Grievance Redressal: Reach out to us if you feel your data is being mishandled.

7. Children’s Privacy

Our website is intended for adults. We do not knowingly collect personal data from children under the age of 18 without verifiable parental consent.

8. Grievance Officer

In accordance with the Information Technology Act and E-commerce Rules, if you have any questions or grievances, please contact our designated Grievance Officer:

  • Name: Lokesh Singhal

  • Designation: Grievance & Data Protection Officer

  • Email: care@aorganicnuts.com

  • Address:

    Plot No 1-B, Khasra no 30 & 30/1, Tehsil Luni, Tanawara, Jodhpur, Rajasthan – 342005